I am a Postdoctoral Research Associate at Harvard Business School in the Negotiations, Organizations & Markets Unit, working primarily with Michael Norton and Ting Zhang. I received my PhD from Harvard University’s Psychology Department, studying with Daniel Gilbert.
Broadly, my research tries to understand when help is unhelpful in the workplace – how people try to assess and improve the performance of others, and how those efforts often go astray. I use behavioral laboratory experiments, field studies, and formal computational models to study this topic through several interconnected research questions, including why people often take over tasks when they shouldn’t, why top performers don’t always give better advice, and why performance evaluations can get less accurate as poor performance becomes rare.